Effective Date: October 30, 2026

The Short Version

WillisMail is an email, calendar, and contacts app that you install and run on your own device. It connects directly to the servers you configure — Apple iCloud, Google, Microsoft 365, or any server that speaks IMAP, SMTP, CalDAV, or CardDAV. Lacy Digital Labs operates no servers in that path: your messages, events, contacts, drafts, and templates are stored on your device, your passwords and sign-in tokens are kept in your operating system’s keychain, and nothing is sent to us. WillisMail has no telemetry, no analytics, no advertising, and no account with Lacy Digital Labs. Optional AI assistant access (MCP), off until you turn it on, lets an assistant on your own computer work with your mail, calendar, and contacts; see Section 7.

1. Information We Collect

None. Lacy Digital Labs does not collect, receive, store, or process your email, calendar data, contacts, credentials, usage statistics, crash reports, or analytics. There is no Lacy Digital Labs account, no sign-up, and no server of ours involved in sending, receiving, or syncing your mail, calendars, or contacts.

2. Where Your Data Lives

WillisMail keeps a local copy of your mailbox, calendars, and address books so that it works offline and searches instantly. Specifically, on your device it stores:

All of this stays in the application’s data folder on your device. It is never uploaded to, processed by, or stored on any server operated by Lacy Digital Labs. Removing an account in WillisMail deletes that account’s local mail, calendars, contacts, and credentials; uninstalling the application removes the rest.

If you choose to sync your template library between computers, WillisMail stores it in a folder on one of your own mail accounts, on your provider’s server — not on ours. Exported account settings never include passwords.

3. Credentials, App Passwords, and Sign-in Tokens

To connect to your servers, WillisMail needs a credential: a password, an app-specific password, or — for Google and Microsoft — an OAuth sign-in token. These are stored only in your operating system’s secure credential store (macOS Keychain, Windows Credential Manager, or the Linux Secret Service). They are never written to WillisMail’s database, configuration files, or logs, and they are never sent to Lacy Digital Labs. On Linux, if no keyring is running and unlocked, WillisMail refuses to save a password rather than store it anywhere less safe. Every connection to a server uses TLS encryption; WillisMail does not offer an unencrypted mode.

4. Google and Microsoft Account Data

Google (Gmail, Google Workspace, and Google Calendar)

If you sign in to a Google account, WillisMail uses Google’s OAuth 2.0 sign-in and requests only the access it needs for the features you use:

What WillisMail does with Google user data:

WillisMail’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

You can revoke WillisMail’s access at any time from your Google Account permissions page, or by signing out of or removing the account in WillisMail, which deletes the stored token and asks Google to revoke it. If you use an App Password instead of OAuth, you can revoke it at myaccount.google.com/apppasswords.

Microsoft (Microsoft 365 and Outlook.com)

If you sign in to a Microsoft account, WillisMail uses Microsoft’s sign-in and talks to your mailbox through Microsoft Graph (graph.microsoft.com), Microsoft’s own service — the same place any mail client for that account would send your mail. It asks for mail only at first:

Work and school accounts. Many organizations require an administrator to approve an app before their users can sign in to it. If yours does, your Microsoft 365 administrator will need to approve WillisMail for your organization once. Approving it grants WillisMail the permissions listed above for each user who signs in — on that user’s own device. It does not give Lacy Digital Labs any access to your organization’s data; we have no server that could receive it.

Microsoft account data is used, stored, and protected exactly as described above for Google data: only on your device, only for the features you see, never transferred to us or anyone else except an AI assistant you choose to connect (Section 7), never used for advertising, and never sold. Signing out of the account in WillisMail deletes the stored token. To withdraw the permissions themselves, remove WillisMail from your Microsoft account’s app permissions, or, for a work or school account, ask your administrator.

5. Contacts

WillisMail can use your contacts to suggest people as you address a message, and to show a person’s name and picture instead of a bare email address. Using an address book is optional, and WillisMail keeps working without one: recipient suggestions then come from the addresses in mail you have already sent and received.

Your contacts are never uploaded to us, shared with us, or sent to any third party other than an AI assistant you choose to connect (Section 7). A contact group is expanded into its members’ addresses on your device before a message is sent.

6. Network Connections WillisMail Makes

WillisMail connects only to:

Remote images in HTML email are blocked by default, because loading them can reveal to the sender that you opened a message. You decide per message or per sender whether to load them. Message content is rendered in a sandbox that cannot run scripts or contact the network on its own. Links are checked on your device, using only what is in the message — they are never sent to a reputation or scanning service. WillisMail contains no automatic update check, no crash reporter, and no analytics endpoint. A calendar kept only on your device makes no network connection at all.

7. Optional AI Assistant Access (MCP)

On Mac, Windows, and Linux, WillisMail includes a built-in Model Context Protocol (MCP) server, which lets an AI assistant you run on your own computer — such as Claude Desktop, ChatGPT, Gemini, or a model running locally through Ollama — read and work with your mail, calendars, and contacts. It is not part of the mobile versions, and on desktop it is off by default. No assistant can reach your data through WillisMail unless you turn this on, and Settings let you control what a connected assistant is allowed to do.

8. Third-Party Services You Connect To

Your mail, calendar, and contacts providers handle your data under their own privacy policies, not this one. When you send a message, it is delivered to your provider’s outgoing server and onward to the recipients you chose, as with any email client. Please refer to the provider’s policy for how they process data on their servers:

9. Telemetry and Analytics

WillisMail does not include any telemetry, analytics, or crash-reporting frameworks. We do not know who uses WillisMail, how often, with which providers, or what is in anyone’s mailbox, calendar, or address book.

10. Tracking and Advertising

WillisMail does not use cookies, tracking pixels, advertising identifiers, fingerprinting, or any other tracking technology, and it blocks the most common form of tracking in email — remote images — unless you allow them. We do not display advertisements and do not participate in any advertising network.

11. Purchases & Payment Processing

If you purchase WillisMail through the Apple App Store, Microsoft Store, Google Play, or another distribution platform, that platform may collect transaction and account information as part of the purchase. That data is collected and managed by the platform, not by us; see the platform’s own privacy policy. If you buy a Linux build directly from our store, our Merchant of Record (Lemon Squeezy) and payment processor (Stripe) collect what they need to complete the sale, and Lacy Digital Labs keeps only your email address — used solely to tell you about updates to the app you bought, never for marketing, and never sold.

12. Children’s Privacy

WillisMail is a general-purpose productivity tool and is not directed at children under 13. Because it collects no personal information, we do not knowingly collect information from children.

13. Security

Because your data never leaves your device except to go to the servers you configure (and to an AI assistant, if you connect one), the most important security measures are on your device: WillisMail requires TLS for every server connection, stores credentials only in the operating system’s keychain, renders email in a locked-down sandbox, blocks remote images by default, never executes attachments, and keeps AI assistant access off until you turn it on. Email can contain instructions written by strangers; if you connect an assistant, allow it only what you need. Please protect the device itself with a login password and full-disk encryption; the local copy of your mail, calendars, and contacts is only as safe as the device it is on. To report a security problem, contact us through our support center.

14. Your Choices and Your Data

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated effective date.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Lacy Digital Labs LLC
Contact us through our support center

Apple, iCloud, and Mac are trademarks of Apple Inc.; Google, Gmail, Google Workspace, and Google Calendar are trademarks of Google LLC; Microsoft, Microsoft 365, and Outlook are trademarks of Microsoft Corporation; Claude is a trademark of Anthropic, PBC; ChatGPT is a trademark of OpenAI; Gemini is a trademark of Google LLC. WillisMail and Lacy Digital Labs, LLC are not affiliated with, endorsed by, or sponsored by any of them.